Helpdesk Datasupport AB Helpdesk Datasupport AB
About Helpdesk Datasupport AB Skills Services for companies Services for consumers Career with Helpdesk Contact us Sign in or register your support product
Helpdesk kontor
SUPPORT DIRECT

Helpdesk can offer consumer support direct in Sweden through a pay number. Call us on:

0900 - 100 17 95

Open 8AM-10PM every day.
Cost 19,95 SEK per minute.
 
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TECHNICAL SUPPORT

The right choice if you want quality support is to locate the support in the Nordics. We can easily find natives, be very selective when recruiting agents and we achieve high agent retention.

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SKILLS

Helpdesk has many years of experience and skills within the following product areas; desktop and notebook computers, all types of peripherals, home electronics and Service Desk services.

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            Swedish English
 

About Helpdesk

Helpdesk Datasupport AB is a Nordic support company delivering customer service and helpdesk services to customers and users in the Nordic area. Our clients are both regular companies and electronic manufacturers.

The key to success is quality. Our quality starts with the fact that we have access to qualified IT personnel and continues with extensive softskill training and a working environment constructed according to all the latest ideas. Modern systems for telephone communication, contract information and case handling systems with many built in features for quality assurance complete our efforts to deliver support with high quality.

We do "monitoring and coaching" on a regular basis for our agents and make quality assurance surveys where customers grade the support. Helpdesk holds the Foundation Certification for Service Management. We have been approved for service reporting to more than 20 product manufacturers.

Helpdesk started in 1997 and is privately owned. We have about 70 employees represented with all Nordic languages and handle about 50 000 cases a month from our facilities in Borlänge and Copenhagen.